Shopping online is almost a daily occurrence. Last year, up to 74% of Internet users used it. In addition to the fact that offers and discounts continue here 24 hours a day, it is also a significant time savings that at the current pace of life becomes key. However, trade in the network carries a variety of threats and pitfalls that we often underestimate too. Things to be aware of?
It is better, of course, to buy from well-known manufacturers, read carefully the descriptions of proven brands and online stores, because then it is easier to avoid disappointment. However, it is often the newly emerged companies in the e-Commerce market that attract with favorable prices and discounts in their widely developed offer. To minimize the risk of us becoming the next victim of online fraud, just follow a few simple rules.
To formalities happened
Before choosing a purchase in a particular online store, you should check its reliability. The site should contain full information – name, address, KRS number, as well as the body that registered its activities, contact phone AGI number (real!) and that is important – the rules of the site. Although, as a rule, its length scares a potential customer, it is worth to delve into its content, mainly to know your rights in case of problems related to the receipt or quality of the purchased product. Each regulation should describe how the claims procedure works and how we can return the goods.
According to UOKiK, based on the contract concluded at a distance, when buying in the online store, we have the same rights as in the stationary store, but, on the contrary, they are stronger because of the lack of direct contact with the seller and the product. – The law of consumer rights says that the purchased goods, we can return without explanation within 10 days from the date of conclusion of the contract (not subject to this law, the goods purchased at auction).
Online stores are required to comply with the rules, so it is enough to inform the seller in writing about the desire to return, and he is obliged to 14 days to return us the money together with the statutory interest! If the website of the store does not contain information about the possibility of return, this period is extended to 3 months.
The safe side – always insured
In any case, remember to protect your data. Once logged in, or when paying for the service by Bank transfer online, leave a trail in the form of personal data. Therefore, it is important to log out of the transaction site correctly and not use the AutoFill options. In addition, the connection on the login page must be encrypted – this is evidenced by the closed lock symbol in the lower right corner of the browser window.
- When shopping in the store, which we have more confidence, we should choose the payment option upon receipt (delivery pobraniowej) as far as possible. Because we have a guarantee that after crediting the amount to the account of the recipient, the goods will be sent.
- In this case, it is necessary after some time to conduct all correspondence with the seller, as well as all sorts of documents and checks that are proof of purchase.
- Before proceeding to the completion of the transaction, and hence the payments, be sure to check that the applicant is reliable. It is worth starting with reading all possible reviews and comments about the seller, and if the purchases relate to a larger amount, it is worth fighting even for discussion on the pages of the Internet forum or among friends.
- Sometimes, it is also worth trying to send a letter with a question about the product that we are interested in, thereby checking contact the supplier. If we do not receive a response within a long period of time, it can be a warning signal.
Remember that in the case of online purchases, always follow the principle of limited trust and, if necessary, immediately notify the police. In addition, you can also protect your computer from unwanted viruses that deliberately trap us on many fake, unverified sites. Having an antivirus program is an important detail related to online shopping because, otherwise, someone unwanted may get access to our personal online banking or email accounts.